1. Cancellation Policy:

Once a digital wedding invitation order is placed and payment is made, it cannot be canceled or modified. Please review all the details of your invitation carefully before confirming your order, as changes cannot be accommodated after the order has been processed.

2. Refund Policy:

Refunds will be provided only in the following circumstances:

- Technical Issues:

If there are technical issues from our end that prevent the delivery of the digital wedding invitation, a full refund will be issued

- Cancellation by Us:

If, for any reason, we are unable to fulfill your order, a full refund will be provided.

-Duplicate Payment:

If you accidentally make a duplicate payment for the same order, the duplicate payment will be refunded.

3. Refund Process:

To request a refund, please contact our customer support team within 7 days of the issue arising. Provide the necessary details, including your order number and a brief explanation of the issue. Refunds, if approved, will be processed within 10 business days using the original payment method.

4. No Refund in Other Circumstances:

Refunds will not be provided in the following situations:

- Customer Error:

If you make a mistake in the information provided for the invitation, such as incorrect event details or email addresses, we will not issue a refund. Please double-check all information before confirming your order.

- Recipient Issues:

We are not responsible for recipients' email delivery issues, including spam filters, full inboxes, or other email-related problems. It is the responsibility of the sender to ensure recipients receive and view the invitation.

- Design Preferences:

Refunds will not be granted based on personal design preferences after the invitation has been sent. We provide previews for approval before sending the final invitation, allowing customers to confirm the design.

5.Contact Us:

For refund requests or any concerns regarding your digital wedding invitation order, please contact our customer support team at mail.infinitygraphics23@gmail.com or +91 6304569503. We are here to assist you and resolve any issues you may encounter.

By placing an order for our digital wedding invitation services, you acknowledge that you have read, understood, and agree to the terms of this Cancellation and Refund Policy. This policy is subject to change without notice; please review it periodically for updates.

- Team Infinity Graphics23